Submit a meter reading form

Submit a meter reading

We calculate your bill based on the amount of water you use. If we are unable to read your water meter we may send you a bill based on your estimated usage. If that happens, we encourage you to take a look at the meter and submit your current reading.

Reading your meter is simple. You will typically find it in the footpath outside your property but some are located inside, usually under the kitchen sink or another utility room. Step 1 - If located outside, lift the lid (you may need a blunt knife to do this) Step 2 - Check the display and make a note of the black numbers on the meter – the red figures are not used for billing purposes and can be ignored. Step 3 - Submit your meter reading below.

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Your details

First Name*: Last Name*: Customer Account Number*: Customer address*: Email Address*: Reading*: Reading Date*:

Please tell us why you are submitting a reading today? I've just moved into the address I've just moved out of the above address To replace an estimate on my recent bill As part of reviewing my water use Submitting a reading following a repair of a leak To keep my account updated

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Submit a meter reading

Submit a meter reading

Your details