We have to collect some essential data when you use our website so it works and is secure. We would also like your consent to collect data to study how visitors use our site so we can improve it and provide a better service. Select 'Accept cookies' to agree or 'Change settings' to choose which cookies we use. You can change your mind at any time by clicking the 'Cookies' link in the footer.
Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Marketing cookies anonymously track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. Third party cookies are used to help us do this.
If you need to upgrade your existing supply due to age, installation of water appliances or premises changes from household to commercial, retail or vice versa complete the following application form.
All consenting customers who contact us will have their contact information passed to a thirdparty processor acting on behalf of our water regulator, Ofwat, for the purposes of comparing our performance against that of other water companies. This measurement is called, Customer Measurement of Experience (C-MeX) and Developer Measurement of Experience (D-MeX). The purpose of this measure is to promote improved service for development applicants across the water industry. The data is collected by our regulator’s agent through quarterly e-mails and phone calls to applicants. We encourage you to provide consent. If you consent to being contacted for this purpose then please do so by ticking the appropriate choice in the box below.
Saving water and money Water saving advice for you and your home
