Bringing you better water services
£3.2 billion investment in safe, clean reliable drinking water, healthier rivers and seas and affordable bills.
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We are aware that South East Water and Thames Water have announced hosepipe bans. Our water resources are in a good position, and we are not currently planning to introduce a hosepipe ban over the summer. For more information about the regions affected please visit the South East Water and Thames Water websites.
Better Futures Fund
Supporting nature, wellbeing and learning opportunities in and around Sutton and East Surrey
Find out moreSave Water
Using water wisely helps ensure there’s enough to go around. Little changes in your daily routine really add up, helping to safeguard our precious resource.
Water-saving tipsBill rises explained
Everything you need to know about our charges and support with paying.
Your bill explainedGet up to 50% off your water bill
We know how tough times are right now. That's why we're helping thousands of customers reduce their water bill.
Find out morePlumbing and Drainage Plus
Protect your plumbing and drainage with Homeserve for just £6* in the first year. *50p per month in year one with £30 excess. New customers, homeowners only. T&Cs apply.
Find out moreJason McKenna
Network Inspector
Updates in your area
Get the latest information on repairs, supply interruptions or planned investment work in your area. You can also report leaks and register your postcode for text and email updates.
Our Universal Metering Programme
We're installing water meters for all our customers without one by 2025.
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